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Posts Tagged ‘position’
Monday, March 16th, 2009 by Bob Benwick

”For some reason when I tell them what I want accomplished, I simply don’t appear to be getting the results!” stated Barbara, my executive coaching client. “So how do you feel about that?”, I asked. “Frustrated as hell, impotent, and powerless to make things happen!”, she replied. She went on, “I thought I understood this leadership and power stuff, but I think I’ve missed the boat somehow.” We engaged in some solid discussion and coaching around what power is and is not for her. From this Barbara mined some great insights and confidently identified what she needed to start, stop and continue doing as a leader to improve her ability to enhance her relationships and dramatically increase her group’s strategic contribution to both her Division’s and the organization’s success.
As we coached, she quickly became more aware that she can’t just power someone, she can only influence them. However, she also realized that she needs power in order to effectively influence others to do want she needed done. She noted in our coaching discussion that power for her was in fact an essential leadership resource. She also quickly ascertained from our exchange that there are basically two sources of power that are available for her to tap into: organizational position power that came with her role, and her own personal power.
As we explored sources of position power, Barbara concluded that this came from her access to the formal power essentially her right to command. She also noted that with her role came the ability to use rewards, be they financial or non-financial rewards. She quickly added to the foregoing her ability to use coercion to get want she wanted from others, be they threats, denial of rewards or even the use of punishment. Although she tried not to use these, she felt some folks may have seen it more often than not. After further discussion, she concluded that other sources of her position power might also include her control of her function’s business processes, access and control of key information, and the power to represent her strategic business unit. Although, all legitimate, she was very clear that these should be used with considerable forethought, sparingly and by exception. Unfortunately, in hindsight she confided that she was concerned about her inappropriate use of some of the foregoing and wanted to modify related behaviors.
We continued with our discussion around those sources of power. She emphasized a desire to increase her ability to get results through others, whether they reported directly to her or not, and assure that they would also be highly satisfied with their working relationship with her. She felt if she could achieve this the result would probably be higher motivation on their part, resulting in generally increased effort to make things happen and thus support successful achievement of her and their overall performance targets.
This then lead to more coaching around Barbara’s sources of personal power. These tended to include her expert power such as her specialized knowledge, experience and judgment that the others needed access to because they didn’t have it themselves. Another source was her ability to rationally persuade others that the goals she wanted achieved were desirable and the way to achieve them reasonable. And last, but not least, was what we both agreed was absolutely one of her greatest sources of potential power and that was her ability to influence others because they genuinely like her and want to identify with her. Barbara knew that would be possible only if she takes the time to invest in relationships with key others and allows herself to withdraw when needed to get critical results accomplished.
It became obvious that for her to achieve important results through not only her people, but also through her peers, boss and key others, personal power was the most critical area for her to continue to develop and enhance. She felt the focus would now be on developing her likeability—referent power. This is one smart lady and I know she will become even more powerful and influential in advancing her organization’s strategic advantage.
Based on the foregoing, what would you have added that could enable her to be a more powerful leader? What was the gold nugget for you in Barbara’s situation? Oh, the places she’ll go when she gets on top of this one!
Tags: achievement, benwick, Bob, Bob Benwick, business, business processes, coach, coaching, command, control, executive, goals, influence, information, leader, leadership, likeability, management, performance, personal, personal power, persuade, position, position power, power, rational, rational persuasion, referent power, results, strategic, strategic success, strategy Posted in 360 Coaching, Business Coaching, Emotional Intelligence, Executive Coaching, Leadership Development, Leadership Transition, Organization Development, Personal Coaching, Team & Group Coaching | Add a Comment »
Saturday, November 22nd, 2008 by Bob Benwick
Brad had come a very long way. He had bottomed out as a result of losing his senior leadership position with a large corporation, navigated through a difficult divorce, and depleted most of his hard earned resources. Through shear determination, persistence and hard work with the added support of executive coaching, he was able to replenish his burnt-through assets and reestablish himself in an even more successful and fulfilling career. Brad had developed the ability to powerfully connect with and truly accept himself. This also contributed dramatically to achieving the same with others in his life and in his new leadership role. He had discovered his true purpose in life and built the confidence required to address the challenges that would most certainly present themselves in the next phase of his personal and professional journey.
In one of our weekly executive coaching calls Brad exclaimed, “You know Bob, now that I’ve got my career back on track I’m ready to explore a relationship with someone special in my life and I’m not sure what the next steps are. Can we go there ?” The result was to work through clarifying what that special lady would be like when she showed up in his life. Having accomplished just this, Brad shared “this was a great exercise to go through, but how and where do I find her?” We discussed this at length, and then I suggested, “What if you now put this on the backburner for the time being and get on with the life and career you’ve so capably created.” At first his response was incredulous, and asked “So why did I do all this work to just put it aside?” I instinctively responded, “Trust me my friend, that special lady will show up and tap you on the shoulder when you absolutely least expect it!” I simply trusted my intuition and blurted it out. Because of the deep relationship we had developed during our coaching relationship, he agreed and carried on with his caeer and other personal priorities. Guess what? Just as you would have expected, he literally bumped into her 3 months later at a social event. In one of our calls shortly thereafter he came on to one of our regular coaching calls completely energized, exuberant, over the moon, saying . . . . “She showed up and she’s exactly what I’ve been looking for. Can you believe it?”
But! Isn’t there always a but involved? Three months or so into their relationship Brad showed up on a coaching call and was clearly not his normal upbeat self. With some delicate probing, he shared that “my girlfriend and I were discussing where they might go out for dinner the previous evening. I asked her where she wanted to go. She then asked me where I wanted to go. I said anywhere where you want to go. Then she blew up and dumped all over me, accusing me of not ever stating my own preferences.” He went on to say, “I’m not sure this is going to really work out (between us)!” This was toward the end of our call when I typically leave my clients with an inquiry—a powerful question—for them to explore and write their thoughts down to be shared at our next scheduled coaching meeting. For Brad the inquiry I left was “What’s in the fear my friend?” I simply trusted my intuition and again blurted it out. He found this question viscerally intriguing and agreed to work with it.
Our follow up meeting was amazing for both Brad and myself(I am constantly learning from my clients). I asked Brad, “So let’s visit the answer to the inquiry I left you.” He very calmly and confidently said that “The inquiry turned his life around.” Now I was taken aback and asked him to go on. Brad said, “Do you remember when we explored the concept of the ‘Three Yous’?”. I asked him to remind me. “Well,
- The first you is the Spiritual You. It’s the real you. It’s my spirit engaged in a human experience through me.
- The second you is the Adult You. It’s the person on the other end of this phone right now who is very capable of taking care of myself, my life and career, and those around me that I care and love.
- The third you, is the Child You. It’s my little boy, Bradley, who agreed to so many things so long ago when I was growing up that are both helpful and not so helpful now as an adult, as a professional, as partner.”
He went on to explain that “My Child is constantly telling me that I should do this, I shouldn’t do that, I’m not tall enough, smart enough. My child can be at times anxious about the future, fearful about what is happening in the moment, sad at times, and sometimes even feeling a sense of shame. As a result the little boy in me can often get in the way of my making important changes in my life and work and tries to keep things the way they are. By the way, my Child also gets excited, is playful, as well as adventurous. The thing I’ve learned from my coaching is that only I can take care of him when he gets concerned. By going quickly inside myself when my Child is trying to take over and interfere, I’ve learned how to tell him what he most wants to hear. How much I love him that I’ll protect him, and that he doesn’t have to worry about me. I encourage him in these moments to leave things in my very capable adult hands and go play and enjoy himself while I take care of business. Doing this in my minds-eye within nano-seconds helps to quickly reduce much of my anxiousness and stress, and allows me to powerfully move forward with the life or job challenge that I face in those moments. Yes, I now make a point of ensuring my Adult self manages my relationships and not my Child.”
“I got it” was my response, “But what has that to do with your current relationship?” Brad put it very eloquently by stating, “My Child had taken over my personal relationship with my girlfriend because he was afraid of being abandoned again!” He then declared, “As of this evening, I’m going to share with my girlfriend what I just discovered about myself and let her know that she will be dealing with my Adult from here on in!” Well the bottom line was that he did just that and they’ve now been happily married for a number of years. He has exceeded all the possibilities he created—personally and professionally!
I’ve found variations of the foregoing situation with other clients, particularly those leading and managing within organizations. These organizational relationships include bosses, peers, subordinates and others inside and outside the organization. It might explain in part why people sometimes derail in those organizational relationships and get into a very dangerous and slippery slope at work. These key relationships often end up deteriorating, and possibly, end in termination of their employment. Is this something you’ve observed? What’s been your experience? How has this shown up for you? Have you seen this phenomenon manifest itself in significant others around you? I would enjoy hearing what your feelings and thoughts are on the matter?
Tags: abandon, abandonment, accept, acceptance, adult, anxious, anxiousness, benwick, Bob, Bob Benwick, career, child, client, clients, coach, coaching, corporation, fear, feeling, feelings, hard work, inquiry, intuition, job, leader, leadership, life, organization, organizations, peer, peers, persist, persistence, personal, personally, position, possibilities, possibility, powerful, powerful question, profession, professional, professionally, question, questioning, relationship, role, self, senior, senior leadership position, spirit, spiritual, stress, stressors, subordinate, subordinates, thought, thoughts, three, we, you Posted in 360 Coaching, Business Coaching, Career Transitions, Emotional Intelligence, Executive Coaching, Leadership Development, Leadership Transition, Personal Coaching, Team & Group Coaching | 1 Comment »
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